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Everything to Know about the Emergency Broadband Benefit

Now more than ever, the internet is essential. The Internet brings greater access to homework, job opportunities, healthcare and benefits, education resources and more. When you’re connected, you’re ready for anything.

The Federal Communications Commission (FCC) has begun a new benefit, The Emergency Broadband Benefit, to help families and households struggling to afford internet service during the COVID-19 pandemic. 

Eligible households will be given a discount of up to $50 per month towards broadband services. If eligible households contribute more than $10 but less than $50 toward the purchase of a laptop, desktop computer, or tablet, then the FCC can provide up to $100 toward the purchase. The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.

If you or someone you know is interested in applying for this benefit, find the criteria below: 

  • Has an income that is at or below 135% of the Federal Poverty, Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.

There are three ways you can apply:

  1. Contact a participating broadband provider and learn about their application process. 
  2. Go to to apply online. 
  3. Call 833-511-0311 for a mail-in application or print a copy.