Call us (407) 260-9155

Corporate Hours
Monday - Friday
8:30 a.m. - 5:00 p.m.
Store Hours
Monday – Saturday
9:30 a.m. – 5:00 p.m.
Oasis Hours
Monday – Friday
8:00 a.m. – 12:00 p.m.
The Pantry/Assistance Hours
Monday – Friday
9:00 a.m. – 12:00 p.m.

Families in Crisis

Did you know, nearly 40% of families in Seminole County are struggling to make ends meet? According to a recent report, thousands of our neighbors are living in crisis-mode all year long. Our Families in Crisis program offers relief with urgently needed support to help keep the lights on, a roof over their heads, and food on the table. It is our belief that every person deserves dignity and compassion, especially when experiencing a lack of funds or food.

Through Families in Crisis, our case managers are able to provide life-changing essentials to our neighbors in need.

How We Help

We serve Seminole County families and individuals who are experiencing challenging circumstances. Last year, over 20,000 individuals received financial assistance, groceries, clothing, and other support helping to prevent hunger and homelessness.

Providing Basic Essentials

We consider a basic essential as anything we need to live in our world today – a home, food, clothing, electricity and water, and resources to thrive. Those we serve are able to receive a helping hand when their crisis threatens their stability.

Compassionate Support

Every person who walks through our doors and receives assistance, is compassionately met by a case manager to provide additional support such as budgeting, benefits help, and employment referrals. This additional support helps thousands turn their situation from despair into hope.

Now Accepting Rent/Mortgage and Utility Assistance Applications

If you live in Central Florida, and are seeking financial assistance, please complete the form by clicking below.

Please read a few guidelines carefully before submitting your application:

  • At this time, we are accepting applications for rent/mortgage and utilities assistance.
  • Please provide only copies; originals will not be returned if submitted.
  • Only complete applications will be reviewed. Please ensure you have provided all requested documentation in the application.
  • Completed applications/documents can be dropped off between 9:00 am and 12:00 pm or between 1:00 pm and 4:00 pm

Seeking Rent And/Or Utility Assistance?

Children, aged 4 – 18, of families in need, are now eligible to receive a $25 Shoe Carnival gift card to purchase a brand new pair of shoes for Christmas. Gift cards are available for up to 600 school age children. Sign up to receive one gift card per child is open Monday – Friday, 9:00 a.m. – 12:00 p.m. The following documents are required to qualify:

Driver’s License or Picture I.D. for all adult household members (must be original)

Original Birth Certificates for all children under 18

Proof of Residence (document mailed to you within the last 30 days)

Proof of income (earned and unearned) including Food Stamps

Social Security Card for all primary household members

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